Thank you for choosing mellifluousa.com. We are committed to providing you with efficient and reliable shipping services. Below are our website shipping terms to help you understand the shipping process and related information.
Processing Time
All orders will be processed and shipped within 2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with order tracking information.
Shipping Options and Times
We offer a variety of shipping methods to meet the needs of different customers:
Standard Shipping: 7 business days International Shipping: 14 business days (specific time depends on the destination country) Please note that the delivery time is calculated from the date the order is shipped.
Shipping Fees
Shipping fees will be calculated at checkout based on your order amount and selected shipping method. Shipping fees for international orders will be charged based on the destination and shipping method.
International Shipping
We offer international shipping services to most countries and regions in the world. The delivery time and cost of international orders depends on the destination country. Please note that international orders may be subject to customs duties, taxes and other charges in the destination country, which are borne by the customer.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to check the shipping status of your order on our logistics partner’s website.
Failure to Deliver or Delay
If you do not receive your order within the estimated timeframe, please contact our customer support team via email at latiekdebardlabon@mellifluousa.com. We will assist you in communicating with the logistics company and locating your package. mellifluousa.com is not responsible for delivery delays due to uncontrollable circumstances (such as weather, customs delays, etc.), but we will do our best to assist.
Returns and Exchanges
If you need to return or exchange an item, please refer to our Refund Policy for detailed return process.
Contact Us
If you have any questions or need assistance with our shipping policy, please contact us at: