How do I create an order on mellifluousa.com? You can browse our website, select the items you like and add them to the shopping cart. Once you have made your selection, click the “Checkout” button and follow the prompts to fill in your delivery information and payment method. After completing the payment, you will receive an order confirmation email.
Can I change or cancel my order? If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to assist you before the order is shipped, but once the order has been shipped, it will not be possible to change or cancel it.
What payment methods do you offer? We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal and other local payment methods. All payment methods are securely encrypted to ensure that your information is safe.
When can I receive my order? The processing time for the order is usually 2 business days. Depending on your location, the delivery time is approximately 7 business days. You can find detailed tracking information in the order confirmation email.
Can I track my order? Yes, once your order is shipped, you will receive an email with a tracking number, which you can use to check the delivery status on our logistics partner’s website.
Do you ship internationally? We currently ship worldwide. Shipping times and costs for international orders may vary and will be displayed at checkout.
How do I request a return or refund? If you are not satisfied with your purchase, you can return it within 30 days of receiving it. Please make sure the product is unused and packaged in good condition. For detailed return policy, please refer to our Refund Policy.
How do you guarantee product quality? We ensure that every piece of artwork is of high quality and meets our standards. If you have any questions about the item you received, please contact us in time.
How do I contact our customer support? If you have any questions or need help, please contact us by email: latiekdebardlabon@mellifluousa.com or call our customer service number: +1 585 516 6308. We will try our best to respond to your request within 24 hours.
